Frequently Asked Questions

How do I register?

Please see step-by-step procedures, including how to make your workshop selections even if you’ve already registered,  located here.

I forgot my login information for the registration portal.  Do I need to start over?

Email Registration@ieata.org and it will be retrieved and sent to you by email from the registration committee.

I need to make a change.  How do I go back to a previous page?

You can move through the already completed pages of the registration process via the bar at the top right of your screen labeled “My Application”.  Hover over the bar and when the pages drop down click the one you want to return to.

What should I do if I’m getting an error code?

Forward the error code or a screenshot of your error by email it to Registration@ieata.org.

As a member, do I need a discount code?

Members do not need discount codes.  All member and student discounts are applied automatically.

Are any meals provided?

Breakfast and lunch will be provided each day of the conference – Friday, Saturday and Sunday.

How can I find out more about lodging?

The conference is being held at the Double Tree by Hilton Berkley Marina in Berkeley, CA, where a limited number of rooms are available at a special rate.  The link brings you to a new tab for the Double Tree website where you will find IEATA Conference lodging rates and information. Click here to explore lodging!

Where is the course information?

All course information is available on the conference website here.

How do I register for sessions?

Once you have created your account and registered for the conference, you can return after the Early Bird phase of the registration process to select your sessions.

Will any sessions offer CEs?

CEs will be available for approved sessions.

How long does Early Bird registration last?

Early Bird registration goes through December 10th, 2018.

I registered but my situation has since changed. Can I get a refund on conference fees paid?

Registrants are eligible for a partial refund on conference fees until January 29th, up until 30 days prior to the conference. Prior to that (up until January 29th), registrants requesting refunds will receive 50% of their fees back. To request a partial refund due to registration cancellation, email registration@ieata.org. For questions regarding this policy, you can connect with the executive chairs at ecc@ieata.org.

I’m interested in doing a room share, and want to connect with other attendees who might be also interested. How can I do that?

You can request to join our closed Facebook group (closed to protect the information shared by attendees). Just click here, request to join the group, and we’ll accept you in!